Shipping policy

Delivery

We ship in the UK and NI Only

We aim to dispatch your order within 2 working days of receipt of cleared payment, however during very busy periods and holiday, your order may take up to 5 working days to be dispatched.  

Our delivery charge is a flat rate up to small parcel size increasing slightly for medium parcel size throughout the UK (including the Isle of Man and Scottish Highlands) and Northern Ireland. We cannot deliver to PO Box addresses. 

We cannot combine separate orders for you, unless you contact us by email, and we confirm that we can do this for you. Orders that are already in the packing stage cannot have any additional items added to the order.

We must be notified of any undelivered orders within 20 working days of you placing your order. We cannot accept claims for missing orders after this period. Please note that Royal Mail do not consider an item to be lost until it has been undelivered for 13 working days from the due delivery date, this is for items sent within the UK. Please note that this time scale is set by Royal Mail, not ourselves.

Delivery Charges

Large Letters & Small Parcels

*Royal Mail 1st Class (UK) - £4.75 - (Approx arrival 1-2 days after shipping)
*Royal Mail 2nd Class (UK) - £3.75 - (Approx arrival 2-3 days after shipping)

Medium Parcels (most 12x12 products)

*Royal Mail 1st Class (UK) - £5.85 - (Approx arrival 1-2 days after shipping)
*Royal Mail 2nd Class (UK) - £4.95 - (Approx arrival 2-3 days after shipping)

Free Postage Option - UK

Royal Mail Free Delivery is available to UK Mainland Address's on orders of goods over £35.00, you can choose this option by selecting it from the postage options when checking out. If selecting this option your order will ship Royal Mail 2nd Class standard post.

RM 2nd Class - £35.00+ Free

Please make sure that you have entered the correct shipping details. In the case of an incorrect address and the parcel being returned to us, you will be liable for the cost of the redelivery.